Shipping and Returns Policy
All standard orders will be dispatched within 3 working days. The standard delivery timeline will be 3 to 10 working days after dispatch. The tracking ID will be sent via mail after dispatch. Containment Zones may experience some delay.
For orders placed after 18:00 hours, the order processing begins the next day.
All orders ship through USPS, UPS depending on shipping rates.
We currently only ship to the United States (excluding residents of Alaska, Hawaii, overseas military installations, Puerto Rico, and other U.S. Territories).
We offer free shipping for orders over $20 to the 48 contiguous United States. For orders under US$20, we charge a shipping fee of $4.
Once you've placed your order, our products typically ship from our warehouse within 1-3 business days. Once a product has shipped, you'll receive a tracking number that you can use to follow your package as it makes its way to you
We ship orders Monday through Friday. Please note we do not ship on Saturdays or Sundays.
After having placed their order, customers may cancel their order only if the order has not been dispatched yet. We do not accept any cancellation orders after the product has been dispatched from our warehouse.
Return and Exchange Policy
If you are not satisfied with a product that you have purchased on the etechmart website, we are here to help!
The product bought will only be accepted for refund or exchange if they are intimated within 30 days after the delivery and if they meet the following return criteria :-
- Items are in their original state along with bills, tags, and original packaging.
- Items must have no visible signs of tear and use.
If your purchase meets our return criteria stated above, you can return your product for a different product or a refund equivalent to the original payment done for the product being returned.
Please email our care team at firstname.lastname@example.org within 30 days of delivery with the following information:-
- Order number
- Delivery address
- Specify the reason for return and in case of a defective or incorrect product, please send us an image of the item